Shipping policy
Thank you for shopping with Frame3Darts. We are committed to providing reliable and efficient shipping services for our customers across the United States.
Shipping Locations
We currently ship within the United States.
All orders are fulfilled and shipped from our U.S. warehouse.
Free Shipping
We are pleased to offer FREE standard shipping on all orders within the United States.
No minimum purchase is required unless otherwise stated during promotional events.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly delayed.
Estimated Delivery Time
Estimated delivery time within the United States is typically:
- 3–7 business days
Please note that delivery times are estimates and are not guaranteed.
Delays caused by carriers, weather conditions, holidays, or incorrect shipping information are outside our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, shipping delays or additional shipping charges may occur.
We are not responsible for orders delivered to incorrectly entered addresses.
Lost, Stolen, or Delayed Packages
Frame3Darts is not responsible for packages lost, stolen, or delayed after they have been handed over to the shipping carrier.
If you experience delivery issues, please contact the shipping carrier directly. We will do our best to assist when possible.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the package and product
- Description of the damage
We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us:
Frame3Darts
Email: xinyingnana@gmail.com
Website: frame3darts.com